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Ansys Software Installation Guide
Floating License
Definitions
Ansys Support Coordinator (ASC) – one per organization, typically IT or similar role. Manages access
and deployment of Ansys products within the organization
Ansys User – any person within the organization who uses Ansys tools
License Server – Single machine which hosts the license file. Needs to be accessible via network by all
client machines.
Client Machine – any computer in which Ansys software is installed. Pulls licenses from License Server.
Step 1 – Ansys Customer Portal Registration
Who: All Ansys Users + ASC
What: User portal to access product downloads and user guides, etc.
How: To register for the Ansys Customer Portal, go to support.ansys.com. Note your Customer Number from
your welcome email
Step 2 – Workstation and Server Preparation
Who: ASC
Where: License Server and Client Machines
What: Ensure security software and user permissions do not interfere with installation
How: It may be required to temporarily disable the Windows firewall and security software such as Sentinel
One, Cisco Endpoint, Webroot, etc. as this has been known to interfere with the installation. Review these links
for Platform Support and Recommendations | Anysy and Hardware Recommendations | Rand Simulation.
Open necessary firewall Ports and Exceptions on the License Server and Client Machines.
Step 3 – License Administration
Who: ASC
Where: License Server
What: Obtain license files containing all assets and distribute them to the appropriate License Server
How: The Ansys Licensing Portal at licensing.ansys.com manages all Ansys assets for the organization and
allows for tasks such as rehosting a license file to a new License Server, viewing elastic credit usage, or activating
new entitlements. ASC's for the organization have full rights through this portal (please contact your Account
Manager if you need to change the ASC for your organization).
• Ansys Licensing: Activating Entitlements
• Ansys Licensing: Managing Activations
