Ansys Software Installation Guide
Floating License
simulation@rand.com | RandSIM.com | 888.483.0674
Step 1 – Ansys Customer Portal Registration
Who: All Ansys Users + ASC
What: User portal to access product downloads and user guides, etc.
How: To register for the Ansys Customer Portal, go to support.ansys.com. Note your Customer
Number from your welcome email.
Step 2 – Workstation and Server Preparation
Who: ASC
Where: License Server and Client Machines
What: Ensure security software and user permissions do not interfere with installation
How: It may be required to temporarily disable the Windows firewall and security software such as
Sentinel One, Cisco Endpoint, Webroot, etc. as this has been known to interfere with the installation. Re-
view these links for Platform Support and Recommendations | Ansys and Hardware Recommendations |
Rand Simulation. Open necessary firewall Ports and Exceptions on the License Server and
Client Machines.
Step 3 – License Administration
Who: ASC
Where: License Server
What: Obtain license files containing all assets and distribute them to the appropriate License Server
How: The Ansys Licensing Portal at licensing.ansys.com manages all Ansys assets for the organization
and allows for tasks such as rehosting a license file to a new License Server, viewing elastic credit usage,
or activating new entitlements. ASC's for the organization have full rights through this portal (please
contact your Account Manager if you need to change the ASC for your organization).
Ansys Licensing: Activating Entitlements
Ansys Licensing: Managing Activations
Definitions
Ansys Support Coordinator (ASC) – one per organization, typically IT or similar role.
Manages access and deployment of Ansys products within the organization
Ansys User – any person within the organization who uses Ansys tools
License Server – Single machine which hosts the license file. Needs to be
accessible via network by all client machines.
Client Machine – any computer in which Ansys software is installed.
Pulls licenses from License Server.
